Frequently Asked Questions
| Question | Answer |
|---|---|
| Why can't I see the water in my front load washer? Clothes come out clean and wet but I can't see any water during the cycle? | This is because of the water usage - front loaders only fill with a very low amount of water. Because the machines minimum wash time is 90 minutes and the water showers through a baffle, the machine will still wash the clothes clean. |
| Why won't water pump into the front load washing machine? | Did you switch the machine on? Are the taps turned on? Check if the wire-net filter on the inlet hose is clean. Is the door closed properly? |
| Why is the front load washing machine leaking? | Is the pump guard properly fixed? Is the inlet hose properly secured to the tap and the washing machine? |
| Why is there so much bubbling during washing in the front load washing machine? | Check the water hardness and reduce the quantity of washing powder you are using. |
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Our best selling washing machine
Simpson Eziset Top Load Washing Machine 5.5kg
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Discover tips and tricks for using your new product.
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Our best selling dryer
Simpson dryer with a 5kg, rotary control, stainless steel drum, large EZI loading door and directional front vent grill.