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Customer Care Centre

We are committed to support owners of Simpson appliances with Customer Care, Service and Spare parts.​

Our dedicated team are available seven days a week.

Contact Us

Contact us

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13 13 49
Open Times (AEST)
Monday – Friday
8:00 AM – 7:00 PM
Saturday
9:00 AM – 2:00 PM
Sunday
10:00 AM – 2:00 PM
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Simpson branded appliances are no longer available for sale.


If you are looking for a new appliance, we recommend
Electrolux or Westinghouse

Quick Links

Select a category to find the help you need

Frequently Asked Questions
Find the answers to the most frequently asked questions.

Frequently Asked Questions

Find the answers to the most frequently asked questions.

Service and Repair Centre
Having trouble with your appliance? Find a service and repair provider near you.Find a service centre

Service and Repair Centre

Having trouble with your appliance? Find a service and repair provider near you.
Find a service centre

User Manuals
Looking for a manual? Download your appliance user manual here.

User Manuals

Looking for a manual? Download your appliance user manual here.

Warranty
See what is covered in your appliance warranty and make sure you're covered.

Warranty

See what is covered in your appliance warranty and make sure you're covered.

Spare Parts and Accessories
To find your nearest location for genuine branded spare parts for your appliance.

Spare Parts and Accessories

To find your nearest location for genuine branded spare parts for your appliance.

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